Privacy Policy
PLEASE READ THIS PRIVACY POLICY CAREFULLY as it contains important information that you should know before using our website, mobile applications, and/or services. By accessing and using our website, mobile applications, and/or services, you will be deemed to have wholly ACCEPTED our Privacy Policy.
Your use of our website, mobile applications, and services, including any dispute concerning your online privacy, is subject to this Privacy Policy and our Terms of Service. By using our website, mobile applications, and/or services, you ACCEPT the practices set forth in this Privacy Policy and the Terms of Service. For this reason, please frequently refer to this Privacy Policy to ensure your continued ACCEPTANCE of all our practices relating to your personal and user information. Your continued use of any portion of our website, mobile applications, and/or services following the posting of an updated Privacy Policy will constitute your full ACCEPTANCE of any changes.
We have created this privacy statement in order to fully disclose our information gathering and dissemination practices for our website, including the platform as that term is defined in our Terms of Service ("Website"), any mobile applications or any type of software that is designed to run on mobile devices ("Mobile Applications"), and the services offered and provided through the website ("Services"). "App Owner" refers to a user who has created an app on our platform by purchasing a subscription. "App User" or "End User" refers to any individual who registers for, interacts with, or provides personal data via an app created on our platform.
Changes in Privacy Policy
We reserve the right to modify this Privacy Policy at any time and will notify you as to any changes via the website, mobile applications, by email, or as outlined in the Terms of Service. We want you to always be aware of what personal and other information we collect, how we use that information, and under what circumstances we may disclose such information. All personal information that we collect will be handled in accordance with the Privacy Policy in effect at the time the information is collected. If the Privacy Policy changes in any significant respect in the meantime, we will not (without your permission) use your personal data in a manner that is inconsistent with the Privacy Policy in effect at the time your information was collected.
A BACKGROUND INFORMATION
Upon reading this Privacy Policy, you will be informed of the following:
- Description of the types of personally identifiable information (yours and that of third parties) collected through the Website, Mobile Applications, and Services;
- How collected personally identifiable information is used;
- With whom the collected personally identifiable information may be shared;
- The choices available to you regarding the collection, use, and distribution of such information;
- Security procedures that are in place to protect against the loss, misuse, or alteration of personally identifiable information under our control; and
- Instructions on how you can access and correct any inaccuracies in the information collected about you.
A note about the Website, Mobile Applications, and Services: Some of our services, data centers, service providers, affiliates or operating partners and servers may be located in other countries. As such, the Website, Mobile Applications, and Services may be subject to the laws of numerous countries and jurisdictions, some of which may require us to disclose certain information about our users. We are committed to keeping your information private while using our best efforts to comply with all applicable laws in the jurisdiction(s) in which we operate.
Should you have any concerns or believe that there are problems or issues relating to compliance with the policies outlined in this Privacy Policy, please notify us by email at privacy@interexi.com as also outlined in Section H below.
B A WORD FROM US
We have a strong commitment to providing superior service to all of our customers, users, and visitors, particularly with respect to their concerns about privacy. We understand that you may have questions about how the Website, Mobile Applications, and Services collect and use your information. Accordingly, we prepared this statement to best inform you of the privacy principles that govern the Website, Mobile Applications, and Services. We will not sell or rent your personally identifiable information or a list of our customers and/or users to third parties. However, as described in more detail below, there are limited circumstances in which some of your information may be shared with third parties, under strict restrictions, so it is important for you to carefully review this Privacy Policy.
This Privacy Policy contains numerous general and technical details about the steps we take to respect your privacy. We have organized this Privacy Policy by major processes and areas so that you can quickly find the information of most interest to you. The bottom line is that meeting your needs and expectations forms the foundation of everything we do, including the protection of your privacy.
C INFORMATION WE COLLECT
Information We Collect Through the Website and Mobile Applications
Our website does not collect personally identifiable information from your computer when you browse the website and request pages from our servers. Similarly, mobile applications do not collect personally identifiable information when you use the mobile applications and request pages from our servers. This means that, unless you voluntarily and knowingly provide us with personally identifiable information, we will not know your name, email address, or any other personally identifiable information.
When you request a page from our website or mobile applications, our servers log the information provided in the HTTP request header, JavaScript or similar technical tools, including the IP address, the time of the request, the URL of the request, and other technical information. We collect this information in order to make our website and mobile applications function correctly and to provide you the functionality that you see on such platforms, as our servers use this information to deliver the internet pages you request. We also use this information to better understand how visitors use our website and mobile applications and how we can better tune our website, mobile applications, contents, and functionality to best meet your needs. However, this information is not associated with any personally identifiable information of persons browsing the website.
When you use the website or the mobile applications, we, or trusted authorized third parties, may also collect certain technical and routing information about your computer or device (also known as environmental variables) to facilitate your use of the website, mobile applications, and the services enabled thereby. When you browse the internet, your internet browser (such as Mozilla Firefox, Google Chrome, or Microsoft Internet Explorer) automatically transmits some information to us every time you access content on one of our internet domains. Examples of such information include without limitation the URL of the particular web page you visited, the IP address of the computer you are using, or the browser version that you are using to access the website. All of this information may be collected by us and used to help improve our offerings to you.
User Content
User account holders may be permitted to upload certain content onto our website, mobile applications, and services ("User Content"). This information shall be private and, except in accordance with this Privacy Policy, will not be disclosed to third parties without your prior permission.
Providing Your Information to Us
You never have to provide personally identifiable information to us. However, should you choose to withhold certain required information, we may not be able to provide you with some or all of our services. Some of the information we ask you to provide may be identified as mandatory or optional. If you do not provide the mandatory information with respect to a particular activity, you may not be able to engage in that activity or make such a purchase. We will inform you of the mandatory or optional nature of the requested or required information.
We are the sole owner of the information we gather on the website, mobile applications, and services. We will only share your information with outside parties in ways that are described in this Privacy Policy, if required to do so by law, or in the good-faith belief that such action is necessary in order to conform to the edicts of the law, to cooperate with law enforcement agencies, to comply with a legal process served on us, or to otherwise comply with any current or future laws and regulations applicable to us.
You may be provided an opportunity on the website and/or mobile applications to allow us to contact you from time to time regarding our news and product or services updates. In order to do so, you may be required to provide certain personally identifiable information to us. We will treat this information in accordance with the policies set forth in this Privacy Policy.
When you submit personal information to us through the website or mobile applications, you understand and AGREE that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which we and our affiliates and subsidiaries maintain offices. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of ours. We may use vendors to aid in the facilitation of technical support services that may potentially receive limited access to your personal information.
We may establish relationships with various third-party service providers whose services may become available to you from the website, mobile applications, or otherwise. Typically, these providers would offer services that our users might find useful, such as those that can be used in conjunction with the website, mobile applications, or services. In order to use these third-party providers, you may be required to provide personal information to such services providers. Unless expressly provided to the contrary, personal information that you provide to such providers, whether visiting a provider's website or otherwise, will be subject to the privacy policy of such providers; however, personal information that you provide while on our website or mobile applications, in conjunction with a provider's service will be subject to our Privacy Policy.
If you register for or interact with an app created on our platform, your personal information (such as name, email address, and responses you provide) will be made available to the app owner of that specific app. App owners may use this information to communicate with you directly for service-related, transactional, or marketing purposes in accordance with their own privacy policies and applicable law. We are not responsible for communications sent by app owners. Please contact the respective app owner for questions about how they handle your data or marketing preferences.
User Account
When registering for a user account or otherwise contacting us in connection with your interest in utilizing our services, we may ask you to provide certain information. Such information may include your name, email, address, phone number, and other personally identifiable information. It is completely optional and voluntary for you to register for a user account, engage in activities requiring a user account, or to provide any personal identifiable information. However, certain information and proper identification may be required in order for you to engage in certain services provided by us.
Once you create a user account, you will be deemed a registered user. You may also request to change information associated with your user account by taking the indicated actions in the platform.
If you elect to use a third-party application, such as Facebook, Twitter, or Google, to register for a user account in connection with the website and/or mobile applications, we may receive your personal information from the third-party application. Information received will consist of the public profile information you have provided to these third-party applications. This may include photographs, email addresses, phone numbers, mailing address(es), passwords, and user IDs. If you elect to use any third-party application in connection with the websites, you should review its respective privacy policy in relation to any information transferred to us.
Third-Party Websites and Service Providers
The website and mobile applications may contain links to websites owned and operated by third parties. These links are presented for your convenience and information. We do not control these third-party websites and are not responsible for their privacy practices or content. We do not control the information collection and distribution policies on such websites other than those that are under our control. Content on third-party websites may not reflect products, services, and/or information provided by us.
Information Relating to Children (COPPA)
The Children's Online Privacy Protection Act (COPPA) was passed by the U.S. Congress in November 1998. COPPA provides parents with specific rights regarding their children's privacy. Our website, mobile applications, and any content, or services available thereon are not directed at children under 13 years of age and, therefore, COPPA does not apply. However, we recognize that children under the age of 13 may potentially access the website, mobile applications, and services. Parents and legal guardians may request us to review, delete or stop the collection of any personally identifiable information of their child(ren).
Cookies and Web Beacons
Our website and mobile applications use "cookie" and "web beacon" technology. "Cookies" are short pieces of data generated by a web server that a website stores on a user's computer and/or user's mobile device. Certain pages on our website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable us to customize the website, mobile applications, and offerings to your needs and provide you with a better online experience with us.
The types of cookies that we use are referred to as "session" cookies and "persistent" cookies. Session cookies are temporary and are automatically deleted once you leave the website. Persistent cookies remain on your computer hard drive until you delete them. We do not use cookies to gather information concerning your visits to other websites, nor ascertain any personally identifiable information about you apart from what you voluntarily provide in your dealings with us.
D PURPOSE OF PROCESSING & USE AND DISCLOSURE OF INFORMATION
How Your Personal Information is Used
We collect information from you in order to record and support your participation in the activities provided by us. We may use your email address to send a confirmation email when you sign up for a user account and, if necessary, may use other information you provide to contact you for help to process or provide a purchase or service you have selected. Your personal information also may be used to keep you informed about new services, service upgrades, special offers, and other services, including managing, customizing, and measuring the effectiveness of advertisements, promotional offers, surveys, and events.
We recognize and appreciate the importance of responsible use of information collected on the website. Without your CONSENT, we will not communicate any information to you regarding the website, mobile applications, services, or special offers available from us or our affiliates, although we may find it necessary to communicate with you regarding your use of the website, mobile applications, or services in certain limited circumstances.
Disclosure of Information to Third Parties
Although we will always strive to guard your identity, we may disclose your personally identifiable information without your permission in limited circumstances. We will only do so if we have a good-faith belief that disclosure is reasonably necessary to (1) comply with laws, regulations, or government requests or (2) to investigate or protect against harmful activities to our guests, visitors, associates, or property (including the website, mobile applications, or services), or to others.
Securing the Transmission and Storage of Information
We operate secure data networks protected by industry-standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information provided by our users. We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.
E DATA CHOICES AVAILABLE TO YOU
Opt-In and Disclosure
You may always choose whether or not to disclose personally identifiable information and that choice will not prevent you from using the website or mobile application, and having limited access to the website, mobile applications, and services. Please note, however, if you should choose to withhold certain requested information, we may not be able to provide you with some or all of the services dependent upon the collection of this information.
Opt-Out Options
You can choose at any time to opt-out of receiving emails from us by contacting us directly at privacy@interexi.com. If you elect to opt-out, we will not, as applicable, send you emails or share your personal information with third parties for such purpose. However, we may continue to use your personal information for internal purposes, to enhance your user experience or as necessary to administer the website, mobile applications, or comply with applicable law.
F CALIFORNIA RESIDENTS
The California Consumer Privacy Act or "CCPA" provides consumers residing in California certain rights with respect to their personal information. If you are a California resident, you may have the right to: (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose; (2) request deletion of your personal information; (3) opt out of sale of your personal information (if any); and (4) not be discriminated against for exercising these rights.
G RIGHTS OF EUROPEAN USERS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
We comply with the principles of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 "On the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR"). If you are a natural person of the EU within the meaning of the GDPR ("Qualified Individual"), you are afforded certain additional rights by the GDPR.
GDPR Rights:
- Right of Confirmation: You may obtain confirmation of whether or not your personal data is being processed.
- Right of Access: You may obtain information about your stored personal data at any time and a copy of this information.
- Right to Rectification: You may request the rectification of any inaccurate personal data.
- Right to Erasure (Right to be Forgotten): You may request the erasure of your personal information.
- Right to Restriction of Processing: You have the right to restrict processing under certain circumstances.
- Right to Data Portability: You may request to receive your personal data in a structured, commonly used and machine readable format.
- Right to Object: You may object to the processing of your personal data.
H PRIVACY-RELATED INQUIRIES AND COMPLAINTS
We take and address our users' privacy concerns with the utmost respect and attention. We will investigate and attempt to resolve all complaints regarding use and disclosure of your personal information by reference to the principles of this Privacy Policy. If you believe that there was an instance of non-compliance with this Privacy Policy with regard to your personal information (an inquiry) or you would like to make or follow-up on a complaint, please contact us:
Email: privacy@interexi.com
Subject: Privacy Matter
In your message, please describe in detail the nature of your inquiry or the ways in which you believe our Privacy Policy has not been complied with. We will investigate your inquiry or complaint promptly.
This Privacy Policy is effective as of the date listed above and may be updated from time to time. Please check back periodically for any changes.